The personal data of staff and customers is used with their consent
and only within the framework of our activity as a continuing education center. We
use them to compile student and human resources files, for
contact purposes, and to send out information and/or newsletters. Any employee or customer may consult this data at any time by contacting the management.
Student and staff files are stored on secure IT platforms to which only the management and administrative team have
access, via regularly updated logins and passwords.
Saving these files and personal information on IT platforms enables us to protect data against loss and unauthorized access.
We allow our customers and employees to consult their personal data, to have it updated or rectified, and even to have it deleted in the event
of a registration cancellation or once the legal ten-year archiving period has elapsed.
All SwitzerLangues employees have signed a confidentiality clause
committing them not to use or reveal sensitive information, such as customers’ personal
data, which is intended to remain confidential.
Anyone no longer wishing to receive our newsletters may revoke their agreement
at any time by writing to us at info@switzerlangues.ch or by clicking on the
“Unsubscribe” button at the bottom of each newsletter. The revocation will be registered immediately and the newsletter will no longer be sent.
We provide the highest possible level of protection for the personal data
of our staff and customers, and update it regularly. We do not
communicate this personal data to third parties, except :
SwitzerLangues programs are based on methods from recognized publishers. Trainers have access to the online versions of these methods and
use them in accordance with the general conditions of use in force.
All text, photographs, illustrations, video or audio material used in lessons is distributed on
a medium bearing the SwitzerLangues logo and the source of the document.
On our website www.switzerlangues.ch, the server temporarily stores
the IP address, the type of browser and operating system of the device used by
, the date and duration of the visit, and the website from which we are visited
. This data is deleted once the browsing session has ended
and cannot be traced back to a specific person.
Our website uses a traffic analysis service provided by Google, Google Analytics, which uses cookies. We also use Google AdWords, which places
a cookie on the visitor’s computer if the web page was accessed via a
Google ad, enabling us to know whether anyone clicked on the ad and was redirected
to our web page. We are thus informed of the total number of users who
clicked on our Google ad and were redirected to the web page linked to
our site. Finally, we use Google’s Remarketing technology,
, which uses cookies to display advertising targeted to
interests on the web pages of Google’s partner network to users of our site who are interested in one of our services
.
We use Whatsapp to create class groups. This enables easy contact and
exchange of information between class group members. Both staff and customers have the choice of not joining the class group, or
to leave at any time.
Messages, calls, photos, videos and statuses shared on Whatsapp are
information encrypted end-to-end with the open source cryptographic protocol
Signal Protocol. Profile pictures, news and the names and descriptions of
groups, on the other hand, are not encrypted, and WhatsApp can therefore access this data. WhatsApp also collects the following data on Internet users:
We set out our personal data protection policy
in our regulations, procedures and internal documents
, and check it on an ongoing basis.
