Data protection

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Regulation on data protection and respect for personal rights

The personal data of staff and customers is used with their consent
and only within the framework of our activity as a continuing education center. We
use them to compile student and human resources files, for
contact purposes, and to send out information and/or newsletters. Any employee or customer may consult this data at any time by contacting the management.

Student and staff files are stored on secure IT platforms to which only the management and administrative team have
access, via regularly updated logins and passwords.
Saving these files and personal information on IT platforms enables us to protect data against loss and unauthorized access.

We allow our customers and employees to consult their personal data, to have it updated or rectified, and even to have it deleted in the event
of a registration cancellation or once the legal ten-year archiving period has elapsed.

All SwitzerLangues employees have signed a confidentiality clause
committing them not to use or reveal sensitive information, such as customers’ personal
data, which is intended to remain confidential.

Right of revocation

Anyone no longer wishing to receive our newsletters may revoke their agreement
at any time by writing to us at info@switzerlangues.ch or by clicking on the
“Unsubscribe” button at the bottom of each newsletter. The revocation will be registered immediately and the newsletter will no longer be sent.

Transmission of personal data

We provide the highest possible level of protection for the personal data
of our staff and customers, and update it regularly. We do not
communicate this personal data to third parties, except :

when legal, official or judicial constraints oblige us to do so.
if we have to entrust certain tasks to an IT company or a fiduciary. In this case, a subcontracting agreement obliges the supplier to guarantee the highest possible level of data protection.

Right to use teaching aids

SwitzerLangues programs are based on methods from recognized publishers. Trainers have access to the online versions of these methods and
use them in accordance with the general conditions of use in force.
All text, photographs, illustrations, video or audio material used in lessons is distributed on
a medium bearing the SwitzerLangues logo and the source of the document.

Website

On our website www.switzerlangues.ch, the server temporarily stores
the IP address, the type of browser and operating system of the device used by
, the date and duration of the visit, and the website from which we are visited
. This data is deleted once the browsing session has ended
and cannot be traced back to a specific person.

Google

Our website uses a traffic analysis service provided by Google, Google Analytics, which uses cookies. We also use Google AdWords, which places
a cookie on the visitor’s computer if the web page was accessed via a
Google ad, enabling us to know whether anyone clicked on the ad and was redirected
to our web page. We are thus informed of the total number of users who
clicked on our Google ad and were redirected to the web page linked to
our site. Finally, we use Google’s Remarketing technology,
, which uses cookies to display advertising targeted to
interests on the web pages of Google’s partner network to users of our site who are interested in one of our services
.

We use Whatsapp to create class groups. This enables easy contact and
exchange of information between class group members. Both staff and customers have the choice of not joining the class group, or
to leave at any time.
Messages, calls, photos, videos and statuses shared on Whatsapp are
information encrypted end-to-end with the open source cryptographic protocol
Signal Protocol. Profile pictures, news and the names and descriptions of
groups, on the other hand, are not encrypted, and WhatsApp can therefore access this data. WhatsApp also collects the following data on Internet users:

the general location of the user’s smartphone ;
telephone numbers in the user’s address books ;
group creation date ;
time, frequency and duration of WhatsApp use;
the user’s smartphone OS;
the user’s phone battery level ;
Android or iOS app version;
the user’s browser name ;
the name of the user’s operator ;
IP address ;
cookies.

We set out our personal data protection policy
in our regulations, procedures and internal documents
, and check it on an ongoing basis.

Your

opinion

counts

    
 
 
          Joe Evans 
 
 
 
  I had an amazing couple of years studying two evenings per week. Both teachers I had (Virginie and Cathy) were fantastic, really managed to make it fun. Great organization by Nico as well, always offered flexibility when I was away on vacation etc. Could not recommend highly enough
  
 
         Arianny Guimarães 
 
 
 
  merveilleux enseignement super professeurs j'ai fait 6 mois et ce fut une expérience incroyable, sans aucun doute vous aurez de bons résultats en peu de temps. si je reviens au français, je reviendrai certainement en Switzerlangues/wonderful teaching great teachers i did 6 months and it was an amazing experience, no doubt you will have good results in a short time. if I go back to French, I will definitely come back to Switzerlangues
  
 
         Aaron 
 
 
 
  Die beste Sprachschule in Genf! Nachdem ich eine kostenlose Probelektion nehmen durfte, habe ich mich direkt für die Lektionen angemeldet. Es gibt viele verschiedene Angebote zu verschiedenen Zeiten. Das gesamte Personal ist immer freundlich und hilfsbereit. Die Lektionen haben eine gute Abwechslung aus Gruppenarbeiten und Theorie. Ich habe meine Zeit bei Switzerlangues genossen und kann die Schule nur weiterempfehlen!
  
 
         Pedro H. Colombo 
 
 
 
  Amazing place with even better team, the best set up for me too lose shame and learn  in a comfortable and friendly environment... for sure a great option to learn enjoying the process
  
 
         Chany Jurado 
 
 
 
  Je suis élève depuis plusieurs mois.Les professeures sont à l'écoute, leur performance très interactive. L'approche des cours vise la vie quotidienne, donc intéressante et pratique. Très satisfaite des prestations de l'académie.
  
 
         Christopher Leyton 
 
 
 
  As a current student at SwitzerLangues, I have nothing but positivity to express. I arrived in Geneva with little knowledge of the French language, Swiss/Genevoise culture, and with little direction about how to find the best language program in the city. I happened upon this treasure of a school by chance, and every day I'm thankful. The atmosphere is welcoming, and the director of the school is available and accommodating to each student's circumstances. The teachers are enthusiastic, and they are clearly very experienced and skilled at their craft. The class sizes are small, ensuring every student gets the appropriate attention he/she needs; and the pace of learning is appropriate for the amount of information taught. The students come from a wide variety of backgrounds (national, cultural, linguistic, professional, life stage, etc.) and are eager to learn. I appreciate that the school makes it a point to incorporate practical learning points into each lesson, as well as planning well thought out monthly field trips around Geneva to ensure students have the chance to appreciate local culture and integrate into the community. French speakers frequently compliment me on the progress I have made in the last couple of months - a testament to the efforts of my teachers at SwitzerLangues. I strongly recommend this school for anyone serious about learning French in a fun, but serious learning environment!
  
 
         Angela Diaz 
 
 
 
  Es una escuela de idiomas excepcional. Yo estudio francés aquí, aprendo cada día y lo noto! Trabajan mucho con la cultura, así que aprendo sobre Ginebra, sus lugares, fiestas, celebraciones, tradiciones... es mucho más que una escuela de idiomas!
  
 
         Diana Olvera 
 
 
 
  Una muy buena opción para aquellos que además del idioma, desean integrarse, conocer y entender la cultura del pais. Ademas el método que ocupan hacen que lo que ya se vio se refuerce a lo largo de las sesiones hasta apropiarse de las palabras-expresiones vistas.
  
 
         Farah Hussin 
 
 
 
  Best way to learn French!! I have learned more French in the 3 months here than I have ever in the 3 years I learned in Highschool!! The teacher Kathy for A1 is amazing, she engages you, explains so well, has humour, teaches culture and most interesting info about Switzerland and Geneva. You have an online platform to see all the class material online. You have a whatsapp group to connect with the teacher and students and to link you to an online zoom if your not able to be present in the class. Nicolas in charge of all the rest is also amazing, extremely friendly explains so well how many classes you can take, and gives you the flexibility to try classes if your not sure your A1 or A2. Last but not least I finally feel like I understand and have the courage to speak French which is the ultimate goal, thank you so much !!!!
  
 
  
 
  
 
   Google rating score: 5.0 of 5, based on 50 reviews

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